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Privacy Policy
Last updated September 29, 2026
Heavenly Details ("we", "us") provides mobile car detailing in Orange County, California. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
- Information you give us: when you send a quote request by text or email we receive your name, phone number, email address (optional), service address, preferred date and time, vehicle details, the package and add-ons you choose, any notes you add, and any photos of your vehicle you choose to send so we can quote accurately.
- Service information: if you book, we keep the service address, appointment details and payment records.
- Usage information: only if you accept analytics cookies, Google Analytics collects device, browser, pages viewed and approximate location.
How we use it
- To respond to your quote request, schedule and perform services, and follow up afterwards.
- To send appointment reminders by call, text or email. We do not send marketing messages unless you ask to receive them.
- To understand how our website is used and improve it (only with your consent).
- To meet legal, tax and accounting obligations.
Who we share it with
We do not sell or share your personal information for cross-context behavioral advertising. We use a small number of service providers to run our business, such as our phone and email providers (which carry the quote requests you send us), our analytics provider (only with your consent), and our payment processor. When you type your street address in the booking form, what you type is sent to Photon, an OpenStreetMap-based address lookup service, to suggest matching addresses. They may only use your information to provide services to us.
Cookies and analytics
The site works without cookies. With your permission we use Google Analytics cookies to measure visits. You can accept or decline in the banner and change your choice any time using "Cookie settings" at the bottom of every page. Your browser may also let you block cookies entirely.
How long we keep it
Quote requests that don't turn into a booking are deleted within 12 months. Customer and payment records are kept as long as needed for tax and legal purposes, typically up to 7 years.
Your California privacy rights
If you live in California you have the right to know what personal information we hold about you, to request a copy, to correct it, to ask us to delete it, and to opt out of any sale or sharing (we do neither). We will not treat you differently for using these rights. To make a request, email hvnly.details@gmail.com or call (714) 204-1692. We will verify your request before acting on it and respond within 45 days.
Do Not Track and Global Privacy Control
We honor Global Privacy Control signals as a request to opt out of sale or sharing. Because we don't sell or share personal information, no further action is needed.
Children
Our services are for adults. We do not knowingly collect information from children under 16.
Security
Our site is served over HTTPS and we limit access to your information to people who need it to serve you. No method of transmission or storage is completely secure.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Heavenly Details · Orange County, CA · hvnly.details@gmail.com · (714) 204-1692